3Patti Gold Privacy Policy – Your Data, Our Responsibility

1Introduction & About Us

3Patti Gold International Ltd. (referred to as "we", "3Patti Gold", or "the Company") provides online gaming services to millions of players across Asia, including Bangladesh. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.

This policy applies to our website, mobile application, and all related services. We operate under the supervision of the Curacao Gaming Authority and comply with international data protection regulations.

If you have any questions about this policy, please contact us: support@3pattigold.biz

2What Data We Collect

3Patti Gold only collects the data it needs. The following three categories of information are collected:

1. Information you provide directly:

• Name, date of birth, and gender (collected at registration)
• Mobile number and email address
• National ID or passport details (for KYC verification)
• Mobile Pay/Nagad/Rocket number (for payments)
• Current address (for address verification purposes)

2. Automatically Collected Information:

• IP Address & Device Type
• Browser & Operating System Information
• Pages visited on the site and time spent on each
• Login and gaming session duration
• Information on Cookies & Similar Tracking Technologies

3. Transaction Information:

• Deposit & Withdrawal History
• Gaming Activity & Betting History
• Bonus Usage Records

3Purpose of Data Use

3Patti Gold uses collected data for the following purposes:

• Service Delivery: Managing your account, enabling gameplay, and processing deposits and withdrawals.
• Identity Verification: To prevent fraud and comply with anti-money laundering regulations.
• Security Assurance: Detecting and preventing suspicious activity.
• Customer Support: Responding to your complaints and queries promptly and accurately.
• Improvement & Research: Analyzing usage patterns to improve and enhance the platform's services.
• Legal Obligations: Meeting legal obligations as required by the relevant authorities.
• Relevant Communication: Keeping you informed about bonuses and offers tailored to your preferences (you can opt out at any time).

4Who Your Data Is Shared With

3Patti Gold may share data only in the following circumstances and with specific parties:

• Payment Provider: Necessary information is shared with Mobile Pay, Nagad, and other payment providers to process your transactions.
• Game Software Providers: Minimum data required to operate games is shared with licensed game providers.
• KYC Verification Agency: With third-party verification services for identity confirmation.
• Regulatory Authority: In response to legal requests from the Curacao Gaming Authority or other regulatory bodies.
• Law Enforcement: In legal investigations into fraud or unlawful activity.

All parties listed above operate under strict confidentiality agreements and may only use data for the specific purposes defined.

5Cookies & Tracking Technologies

The 3Patti Gold website and app use cookies and similar technologies. Cookies are small text files stored on your device.

You can disable cookies through your browser settings, but doing so may affect certain features of the site. Disabling essential cookies will prevent you from logging in.

6Data Retention Period

3Patti Gold retains different types of data for different periods:

• Account Information: For as long as the account is active, and for 5 years after closure (as required by law).
• Transaction Records: 5 years from the date of the last transaction.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: Up to 1 year (for issue resolution purposes).
• Communication Records: Up to 2 years.

Once the designated retention period expires, your data is deleted securely and completely. Certain information may be retained longer due to legal obligations.

7Technical Data Security Measures

To keep your data secure, 3Patti Gold has put the following technical measures in place:

• 256-bit SSL/TLS encryption – all communications are secured
• Sensitive data stored with AES-256 encryption
• Two-Factor Authentication (2FA) support
• Automated suspicious activity detection system
• Regular third-party security audits
• Restricted staff access – only designated personnel can view data
• Data Backup & Disaster Recovery Plan

8International Data Transfers

As an international platform, 3Patti Gold may in some cases store or process your data outside of Bangladesh.

In such cases, we ensure that:

• Adequate data protection laws are in place in the recipient country.
• International agreements are followed for data transfers.
• Strict confidentiality agreements are in place with all third parties.

Contact us if you'd like to know which country your data is being processed in.

9Protection of Minors' Data

3Patti Gold is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

If a minor has created an account by mistake and we become aware of this:

• The account will be closed immediately.
• All collected data will be permanently deleted.
• Any remaining balance will be refunded to the account holder's guardian.

If you believe a minor is using our platform, please notify us immediately at support@3pattigold.biz.

10Changes to the Privacy Policy

This Privacy Policy may be updated from time to time due to business needs or legal changes.

In the event of significant changes:

• A notice will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The date of the change will be updated at the top of the page.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree, you will have the option to close your account.